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Ontario, 3NM98-LK

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What is a Cosmonergy Ring?

There are 3 components of a Cosmonergy Ring:

  1. The Ring Base which symbolizes the stability of our emotions and mental state
  2. The Spinning Ring which symbolizes our lasting love, friendship, health, and prosperity continuing in a never-ending cycle
  3. The Crystals which are purified, energized, and programmed to amplify the healing powers
Each Cosmonergy Ring has a unique vibration, meaning, and healing power. The rings interact with the energy field of our body, so we can manifest the beautiful life we desire.

What is Cosmonergy Ring made of?

Cosmonergy Ring is handcrafted from the finest quality of .925 reclaimed sterling silver and conflict-free healing crystals. We only use genuine precious gemstones and semi-gemstones in all the Cosmonergy Rings.

Where are the Cosmonergy Rings shipping from?

For USA and International customers, we are shipping from Buffalo, New York State.

For Canada customers, we are shipping from Richmond Hill, Ontario.

What is a Cosmonergy Ring?

There are 3 components of a Cosmonergy Ring:
  1. 1. The Ring Base which symbolizes the stability of our emotions and mental state
  2. 2. The Spinning Ring which symbolizes our lasting love, friendship, health, and prosperity continuing in a never-ending cycle
  3. 3. The Crystals which are purified, energized, and programmed to amplify the healing powers

Each Cosmonergy Ring has a unique vibration, meaning, and healing power. The rings interact with the energy field of our body, so we can manifest the beautiful life we desire.

What is Cosmonergy Ring made of?

Cosmonergy Ring is handcrafted from the finest quality of .925 reclaimed sterling silver and conflict-free healing crystals. We only use genuine precious gemstones and semi-gemstones in all the Cosmonergy Rings.

How do I use my Cosmonergy Ring for my mindfulness practice?

Meditate with Cosmonergy Ring 10 Mindful breathe practice
  1. 1. Find a quiet place at home or in the office
  2. 2. Slowly spin your Cosmonergy Ring with your thumb
  3. 3. Inhale deeply
  4. 4. While you’re inhaling, imagine a steam of pure white light is filling up your entire body
  5. 5. Breathe out slowly with the second spin of your Cosmonergy Ring
  6. 6. While you’re exhaling, say “Release” out loud or quietly
  7. 7. In this exercise, you’re inhaling the positive universe energy and exhaling the stress and negative energy from your body
  8. 8. You’re now centering yourself and being mindful
  9. 9. Pay attention to your thoughts and emotions, observe them without judgement
  10. 10. Repeat the same breathing technique for 10 times

Through practice, you will have a deep relationship with your Cosmonergy Ring. It can help to focus on your body, mind, and soul intentionally:
  • - Creating a space that you can connect and get in touch with yourself
  • - Creating a time that you can be present so you can enjoy the moment of joy

Your Cosmonergy Ring will work as your reminder, a trigger, a talisman, and an amulet.   Zenpolitan is not just about the products we offer - it is about the intentional mindful living we want to share with the beautiful souls around the world. The mission of elevating life force empowers and inspires us to live and enjoy every moment by doing what we love.   For more meditation techniques, join our Zenpolitan Movement Community on Social Media and newsletter list.

How do I care for my Cosmonergy Ring?

With the love of people and nature, we have the highest standards in design, materials, and craftsmanship. With some simple, basic care, you can preserve and protect your jewelry for years to come.

Sterling silver tarnishes naturally, especially when it’s exposed to harsh chemicals such as perspiration, perfumes, chlorine, salt water, cleaning agents, and liquid silver polish. However, your Cosmonergy Ring that is regularly worn typically needs less care, therefore, we strongly encourage you to wear your Cosmonergy Ring every day. With proper care, your Cosmonergy Ring will retain its beauty and character for many generations to come.

For General Cosmonergy Ring Care:
  1. - Remove your ring before sleep or physical activities.
  2. - Use silver-polishing cloth regularly to make your Cosmonergy Ring shine again.
  3. - If necessary, mix a small amount of soap into lukewarm water, and clean your Spinning Ring with a soft toothbrush.

How can I spiritually cleanse and recharge my Cosmonergy Rings?

When you are using the healing power of the crystals from your Cosmonergy Ring, its energy can be drained and used up. Therefore, the crystals should be cleansed and charged regularly. This will ensure that your Cosmonergy Ring is in the best condition to serve you.

    With Crystals:
    You can use the Charging Crystals such as Clear Quartz and Rose Quartz. You can simply place your Cosmonergy Ring on your Pointed Crystal before you go to bed. Let the universe energy cleanse and recharge your Cosmonergy Ring while you sleep. The Clear Quartz and Rose Quartz ring charging crystals are available for purchase at zenpolitan.com.

      With Water:
      Your Cosmonergy Ring can be cleansed under running water for a few minutes. Do not soak your Cosmonergy Rings in seawater, as the salted water can damage the sterling silver and the crystals in your rings. Dry your Cosmonergy Ring with a silver-polishing cloth after this ritual.

        With Singing Bowl:
        The sound vibration from the singing bowl is like little invisible hands removing all the energetic block in your crystals. This is a quick and yet powerful ritual to clean and recharge your Cosmonergy Ring back to the neutral state.

          With Burning White Sage:
          Cleansing crystals by smudging with white sage is easy and quick. Simply hold your smudge stick near your Cosmonergy Ring so the air around them is full of the sage essence. You can purchase smudging stick from Zenpolitan.com. Sage smoke is powerful to cleanse both your Cosnomonery Ring and the area where you store them.

            Establishing a strong relationship with your Cosmonergy Ring:
            After you cleanse and recharge your Cosmonergy Rings, make sure that you program your Cosmonergy Ring by clearly stating your intentions, emotions, thoughts, and vibrations to the universe. Your Cosmonergy Ring will then be working for you in its full potential.

              Don’t forget to thank your Cosmonergy Ring for being your true companion and performing the energy work with you.

How should I store my Cosmonergy Rings?

If you’re using your Cosmonergy Ring regularly, keep it away from excessive exposure to air and strong light when you’re not wearing it. Store it in a tarnish-proof cloth or a silver storage box. You can also store your Cosmonergy Ring with a charging crystal, so it will be ready to work in the next day.

How do I order my Cosmonergy Ring?

Ordering your Cosmonergy Ring is easy and safe. Once you have found a Cosmonergy Ring that you would love to purchase:

  1. 1. Select your ring size
  2. 2. Click “Add to cart” to place it in your “Shopping Cart”
  3. 3. Follow the instructions through the checkout process to complete your order
  4. 4. You order will not be placed until you complete your payment

How do I know my ring size?

Our sizes are based on US ring size system. To find your best fit, measure your ring circumference. Then compare your measurement to the sizes below and choose your corresponding ring size. If your size is in between two measurements, pick the size with bigger measurement.
Size Size in mm
Size 6 51.9mm
Size 7 54.4mm
Size 8 57.0mm
Size 9 59.5mm
Size 10 62.1mm
You can also order our ring sizer tool from here.

Do I receive a Cosmonergy Ring Box with my purchase?

Yes, your Cosmonergy Ring Box comes with every Cosmonergy Ring purchase.

Is the Cosmonergy Ring Box available for purchase?

No, a Cosmonergy Ring Box is only provided with the purchase of a Zenpolitan Cosmonergy Ring.

What payment methods does Zenpolitan accept?

Zenpolitan accepts Visa, MasterCard, American Express, Paypal & Apple Pay.

Is it safe to order on Zenpolitan.com?

Yes, it’s safe to order on Zenpolitan.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

Where are the Cosmonergy Rings shipping from?

For USA and International customers, we are shipping from Buffalo, New York State. For Canada customers, we are shipping from Richmond Hill, Ontario.

Will sales tax be charged on my Zenpolitan.com purchase?

For USA shipping, sales tax will be automatically applied to your order based on applicable state and local sales tax laws and shipping destination. The terms contained herein are subject to change as taxation regulations continue to evolve. Zenpolitan Inc. continuously monitors state and local tax laws to ensure compliance.

Sales Tax rate as follow will be applied to Canada shipping:

For shipping to Ontario – 13% HST will be applied.
For shipping to Alberta, Nunavut, Northwest Territories, and Yokon – 5% GST will be applied.
For shipping to New Brunswick, Nova Scotia, Newfoundland and Labrador, and PEI – 15% HST will be applied.
For shipping to BC – 12% GST & PST will be applied.
For shipping to Manitoba – 13% GST & PST will be applied.
For shipping to Quebec – 14.975% GST & PST will be applied.
For shipping to Saskatchewan – 11 % GST & PST will be applied.

There is no tax charged for internationally shipping.

How much is shipping?

We offer FREE shipping to the USA and Canada on orders over $49
For USA shipping, shipping options are:
  1. 1. USPS First Class Shipping (3-8 Business Days) – 9.99 USD
  2. 2. USPS Priority Mail (2-5 Business Days) - $12.99 USD
  3. 3. UPS Expedited (2 Business days) - $25 USD

For Canada Shipping, all orders are shipped via Canada Post Expedited Parcel. All USA and Canada shipping services provide you with a tracking number to track your package.
Please note that all packages are with signature confirmation.

    Do Zenpolitan.com ship internationally?
    Yes. We use USPS and UPS shipping service to ship internationally.
  1. 1. US Ground Shipping - $29.95 USD
  2. 2. UPS Worldwide Express - $50 USD

Both services provide tracking information and signature confirmation.

    *Delivery time does not include time delays due to customs, and cannot be guaranteed by Zenpolitan Inc. ** International customers are responsible for custom and duties fees and applicable tax upon delivery.

How do I check my order and shipping status?

After your order is shipped, you will receive your tracking information in your shipping confirmation email. Please allow 24 hours for the system to update.

    Orders placed before 2pm EST on Monday to Friday will ship on the same day. Any order placed after 2pm EST or over the weekend will process the next business day. Please note that delivery dates may be varied due to weather conditions and holidays. Orders will not be shipped on the following holidays:
    Holiday 2018 2019
    New Year’s Day January 1 January 1
    Martin Luther King Jr. Day January 15 January 21
    President’s Day February 19 February 18
    Family Day February 19 February 18
    Good Friday March 30 April 19
    Easter Monday April 2 April 22
    Victoria Day May 21 May 20
    Memorial Day May 28 May 27
    Canada Day July 2 July 1
    Independence Day July 4 July 4
    Civic Holiday August 6 August 5
    Labor Day September 3 September 2
    Canada’s Thanksgiving Day October 8 October 14
    Remembrance Day November 12 November 11
    US Thanksgiving Day November 22 November 28
    Christmas Day December 25 December 25
    Boxing Day December 26 December 26

What is your exchange policy?

If for any reason, you are not completely satisfied with your purchase from Zenpolitan.com, you can return the item by mail within 30 days of purchase. Please follow the steps below for exchanges:

    Please obtain an Exchange Form by emailing us info@zenpolitan.com.

    1. 1. Download our Repair Form from the email.
    2. 2. Print form and complete all information.
    3. 3. Enclose form with item to be exchanged.
    4. 4. Send item and form via an insured shipping method to the address printed on the Repair Form.

      Once your Exchange package has been received and processed, you will receive a confirmation email.

What is your return policy?

If for any reason, you are not completely satisfied with your purchase from Zenpolitan.com, you can return the item by mail within 30 days of purchase. Please follow the steps below for exchanges:

    Please obtain an Return Form by emailing us info@zenpolitan.com.

    1. 1. Download our Return Form from the email.
    2. 2. Print form and complete all information.
    3. 3. Enclose form with item to be returned.
    4. 4. Send item and form via an insured shipping method to the address printed on the Return Form.

      You will receive an email notification once your return has been processed and payment credited. You will only be credited for merchandise and not original shipping charges

How long will it take to get my money back for my online return?

We will process within 5 to 10 business days of receipt of your item(s). You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 3-5 additional business days for the funds to be credited to your credit card or PayPal account.

Is my Comonergy Ring under warranty?

2-Year Limited Warranty

We offer limited warranty covering manufacturing and material defects under normal use for the period of 2 years, commencing from the date of purchase.

This Limited Warranty applies only to products manufactured by Zenpolitan. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-Zenpolitan products. Do not expose your Zenpolitan products to harsh chemicals or environments, as they can alter the appearance of the product. These include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. Please refer to the cleaning and care instructions for additional information on caring for and protecting your Zenpolitan product. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your Zenpolitan product.

Please retain your receipt and your authenticity card, as the original proof and authenticity of the purchase.

How can I get my Cosmonergy Ring repaired?

We repair the Cosmonergy Ring made by Zenpolitan. Please email info@zenpolitan.com to obtain a Repair Form.

  1. 1. Download our Repair Form.
  2. 2. Print form and complete all information.
  3. 3. Enclose form with item to be repaired.
  4. 4. Send item and form via an insured shipping method to the address printed on the Repair Form.

If the damages are not covered by the terms of Zenpolitan Warranty Policy, repair service is offered by Zenpolitan with a fee. Repair charges are based on the extent of the damage and are determined individually.

After we make an assessment, we will send you a fee estimate.
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